Ashley Furniture provides customer service by email and also by phone. Accessories, ENTER FOR A CHANCE TO WIN A $4,000 SHOPPING SPREE. I need to know how you are going to fix this and help me out for the ignorance and trouble Ashley has put me through. I had planned on ordering a couple other pieces from Ashley's but not now. It is now 5 hours later and still no call back. I will never again shop with ASHLEY. Tables, TV Stands & My couch was on back order but they called me as soon as it came back in stock and I received it delivered before the date they had originally told me. Loveseat Sets, Bedroom They said we would have it in 6 weeks. Additional details such as Ashley Furniture's phone number, address, website, and consumer reviews are also available. Direction: Locate corporate office over map at Ashley Furniture Human Resources Direction Other Phone Numbers Of The Ashley Furniture Corporate Office: +1 813-603-5600 Anderson: +1 864-328-2670 Athens, GA: +1 706-433-4200 Albuquerque: +1 505-798-9400 Appleton: +1 920-968-0013 Ashley Furniture Inc. is a private manufacturing company based in the United States. The prices were so inflated it was ridiculous. What a rip off - I suggest you just stay away form their "sales". Ashley Furniture corporate office listing. We then looked at mattresses. Corporate Office Our corporate office is open Monday to Friday, 8am to 5pm central time. Terrible service and who knows when I will ever get to sleep in my bed. However the care I have been given is utterly unacceptable. The breadth of the selection of office chairs and desks gives you remarkable … With the area’s largest selection of furniture from the No. I would like to know what will be done or what I need to do to get my sons bed completely delivered and put together and WHEN this will be happening… It runs separate operating departments namely Ashley Upholstery, Ashley Casegoods, and Millennium. Everything was going smoothly (except for the one guy complaining how hot it was, it was in the low 70's) or so I thought. I asked the salesman and he told me they used to use store prices now they used manufacturer suggested prices. Sold a mattress being told we can swap it out 1 time without hassle, but now are told we have to get one of equal or greater value or we are out the money if we go with something cheaper. Stands, Free Shipping on Bathroom Items Up to 50% Off, Window Treatment Sign up to uncover company details. Called for the 5th time today after 2 urgent tickets written, one being urgent within 3 hours. ASHLEY FURNITURE IS A COMPANY THAT LIES TO THERE CUSTMORS THEY STOLE MONEY OUT OF MY BANK ACCOUNT NOT ONCE BUT TWICE I HAVE TRIED TO BE UNDERSTANDING ABOUT THINGS BUT I HAVE REACHED THE END OF MY ROPE I WILL BE FILING CHARGES WITH OUR LOCAL POLICE AND THE BANK HAS AGREED TO HELP ME . 2. Hammock When the second delivery date came around, for our furniture, we got notification it is being pushed back 1-3 weeks (that was 4 weeks ago without any other notification). 3. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. I am well aware that Covid has been going on and it is taking longer than usual to ship and deliver products. Once we arrive we tell our original sales person that we want to swap our mattress for a softer version. i AM FEED UP WITH THE LIES AND THE RUN AROUND .i WILL BE POSTING THIS TO SEVERAL SIGHTS. Then was scheduled for the remainder of the bed to be deliver and put together in AUGUST!!!! Dufresne Spencer Group 4120 Air Trans Rd Memphis TN 38118. Ashley Furniture, Inspirata choose Tampa for new headquarters ... and information technology positions for both the e-commerce business as well as other Ashley corporate operations. We spent over 15,000.00. Sets. Contact Information. Payment Methods . The furniture order will be cancelled, and I will be notified when it is, and I will be notified when the mattress swap will take place. The low-stress way to find your next ashley furniture homestore corporate office job opportunity is on SimplyHired. Name. Ashley Furniture Industries, Inc., Arcadia, Wisconsin. She then directed us to the customer service specialist and walked off. About the store. Mind you, I was also told this would happen when I called 8/31/2020. I was very impressed with the timeframe and we absolutely love our couch! The battery on the drill ran out on the only piece they needed it for and then they did not have the screws for the slats for the platform. Area Served . Living Room Contacts. DO NOT GO TO ASHLEYS!!! My girlfriend decided to look up our bedroom set on the website where it now states it out of stock. In the beginning when all the mishap started I called and was told I would get a 75$ credit to my account which would should up on my account in store. Store Locator: Locate Ashley Furniture Nearby Store at Store Locator. It doesn't sound legit to me. Please take a note that you are about to post a public review about Ashley Furniture corporate office on CorporateOffice.com. They now inform us that typically they aren't allowed to swap for a cheaper mattress without a manager's approval due to the warranty, something we originally weren't informed of. They would not have told us if we had not gone in. Customer Service Hours Monday to Saturday : 9:00AM-07:00PM Su Do you have questions for us? Start typing, then use the up and down arrows to select an option from the list, Free Shipping on Closet Organization Up to 50% Off. Ashley Home Furniture - I would be paying $744.00 to return furniture that does not recline and that id poorly constructed Ashley Furniture - terrible company Ashley Homestore - Couch order # 0634950698 Customers trust Ashley Homestore in Beavercreek to help them build the home of their dreams! This is the Ashley Furniture Homestore company profile. Latest is mid November. Ashley Furniture HomeStore, Trinidad. Your browser's Javascript functionality is turned off. Which I was also told I would hear from Ashley in 24 hours to schedule delivery- in which I never heard. Bundles, Home Bedding, Adirondack & The two businesses became Ashley Furniture in 1976. Employee contacts. ... Access the headquarters listing for Ashley Furniture HomeStore Rockledge here. I had to call 4 times (30+ minutes on hold each time) and disconnected twice, once after being transferred and on hold for an additional 30 minutes. Told by the sales rep that we need to pay a 10% fee to return something they didn't have to begin with. Our sales rep then indicated that we could talk to someone else, which we wanted to. Business Profile. New ashley furniture homestore corporate office careers are added daily on SimplyHired.com. And here we are and it is still not complete. Salesman said to go ahead and cancel, they had plenty of business. Many of those times delivery was scheduled, NO ONE ever showed up!!!! I called again today and spoke with a TASHA, she is now placing a whole new order for the bed, since we have no idea what is there or not. 3 reviews of Ashley HomeStore "They have great customer service and are very helpful and friendly. I go upstairs assuming bed was put together and wood pieces, screws, etc were thrown all over the floor. Since we had a good experience with them we went this weekend for their $15,000,000 Warehouse Sale. Please turn it on so that you can experience the full capabilities of this site. Edit Description. You’re in. Immediately we were taken to a Tenpurpedic Pro Breeze Medium Hybrid. He wandered off many times and there were no other customers there. When the man got there and spoke ZERO English, he stayed about 30 minutes, left without saying ANYTHING. And I'd never recommend that anyone purchase an extended warranty, especially from Guardsman. Also my girlfriend has been waking up in pain so we aren't satisfied with the mattress. We had to go into the store to see what the issue was. You guessed it, NO CREDIT! She said there were not notes on my order of any issue. But the discount is coming off of the manf. Now I will have to take another day off after nothing being done today. I hope I am not being charged delivery fee for what I have gone through. I ordered the bedroom furniture on July 18th and just got it on September 19th (I did not have an issue with the length of time even though it was 3-5 weeks longer that what I was told the max would be). ⚛ The information about Ashley Furniture Corporate Office Locations In Tampa, Brandon FL, Memphis TN With Phone Number is completely presented here. The contact detail associated with Ashley Furniture Corporate Office is also mentioned to make it easy for a user to contact the furniture … I called Ashley they said it was no longer under warranty after a year but after I told her the problem she said it sounded like a frame or spring issue and those were warrantied for 5 yrs, so she sent someone out to look at it. Furniture Stores Near You in Tennessee At your local Ashley HomeStore in Tennessee, you’ll find so much to love in our wide selection of room-to-room furnishings. Things were not the best at the store and have only gotten worse. Welcome to the corporate website of Ashley Furniture Industries. Pillows, Blankets, & Poufs, Faux Plants & Florals starting at $39.99 + Free Shipping*, Curtain Deals Starting at $28.99 + Free Shipping, Select New Arrivals Up to 60% off + Free Shipping*, Lamp Deals Starting at $29.99 + Free Shipping*, Christmas Decor Up to 60% Off + Free Shipping*, Don't Sweat the Holiday Mess with Up to 60% Off* Storage Solutions, Outlet Ashley Furniture Industries, is a company that works within the Furniture/fixtures. Who We Are: Ashley Furniture HomeStores is the #1 furniture retailer in North America—a distinction we’ve held since 2005. Tables & Nightstands, Nursery Reviews: 0 WRITE REVIEW. The lineup of products from this company includes furniture for living room, bedroom, dining room, and even home office furniture. I asked him a couple questions about the pieces and he did not know the answer or how to read the information on the signs. I have received 19 texts from Ashely delivery stating it will be delivered at a certain time and date. In case you didn't realize there was an alternative, the best phone number for Ashley Furniture customer support is 800-477-2222. She looked up our order, said that since we fully financed our purchased we can cancel our furniture without the 10% fee, and can swap out the mattress. Furniture Stores. The Ashley HomeStore chain of furniture stores is composed of corporate owned stores and independently owned stores with licenses to sell Ashley Furniture products exclusively, including mattresses and accessories. Ashley Furniture Industries, Inc. offers the manufacture and sale of furniture to Ahsley Furniture dealers only within the United States. For all of the 6 actual times for delivery I took off half a day to ensure I would be there for the furniture to be complete. It is now almost October - still delaying delivery. The table had a bad finishing on it but they replaced it quickly. Chairs, Accent 5 free credit every month. I am emailing as contacting your Ashley Conn 866-436-3393 has not helped since May. & Side Here I feel like Ashley stole our money, and 4. I was the easiest sale he probably will ever have as I knew what I wanted. The Ashley companies operates through large facilities spread across a number of locations and its headquarters is located in Arcadia, WI. 15 ashley furniture homestore corporate office jobs available. Glassdoor gives you an inside look at what it's like to work at Ashley Furniture Homestore, including salaries, reviews, office photos, and more. Initial Ashley HomeStore complaints should be directed to their team directly. Don't Sweat the Holiday Mess with Up to 60% off* Storage Solutions, Bar Stools up to 60% off + Free Shipping*, Foundations One can search for furniture based on collection or style offered by the company. Ashley Furniture manufactures and distributes home furniture products throughout the world. I will never recommend Ashley to anyone ever again and I have purchased other furniture from them because I like their items, but that doesn't mean anything if they don't support their furniture and customers. Ashley Furniture Industries, Inc. (Ashley) is the largest furniture manufacturer in the United States and one of the largest in the world. There are 5 ways to reach Ashley Furniture across 3 communication modes: phone, email, web. I am still waiting on a check back for that item :( You can't even get a hold of a manager to talk to or anyone on customer service. Meanwhile, they have my money!!!!! 1 Ashley Way. That is unacceptable and will not work. Storage & Organization, Dining The company manufactures living room, dining room, bedroom, entertainment, home office furniture and other home furnishings. We were told that one of our items was discontinued. Media Centers, Sofa & At Ashley HomeStore, we celebrate being home with you. I also want my 75$ as it was promised, I will not use it but will give it away to help someone else. Todd Wanek is President/CEO at Ashley Furniture Industries. Furniture Collections, Baby Ashley HomeStore Retail Headquarters | 4,323 followers on LinkedIn. Ashley Furniture is humbled to be able to donate these mattresses to a number of organizations that are working to help get those individuals and families the proper assistance,” said Todd Wanek, President and CEO, Ashley Furniture Industries, Inc. Ashley Furniture is located in Arcadia, WI. I received the bed rails and night stand first in May. Find a comfortable office chair that delivers incredible style for your work area at Ashley HomeStore. ABOUT ASHLEY HOMESTORE. They are similar to companies like Bob's Discount Furniture, Haverty Furniture Cos, Raymour & Flanigan Furniture. I placed an order May 12, 2020 for my sons bedroom furniture. I have never seen this type of customer service. However, I feel that Ashley stole $1000 by not refunding the difference between our original mattress and the one we are swapping with. Ashley Furniture is one of the leading furniture manufacturers with an experience of over fifty years in this industry. When I call the customer service who answers can never tell me if I have all the pieces or not. I actually bought a dining room set from them in Feb and was very pleased. 3095 Ashley Furniture Reviews and Complaints @ Pissed Consumer We did receive our mattress, though were unable to use the adjustable base due to the bedroom set we went with having storage under the bed. Amy … Finally got someone who I told that she will not transfer me to anyone and she will need to get this taken care of. The dining room set we had just bought for $1100.00 including tax and delivery was now $1749 without tax and delv. I promise you I will never go to Ashley Furniture again!!!!!! Ashley Furniture is associated with terms like upholstered furniture and casegoods, private, e-commerce, b2c, home & furniture, consumer discretionary, retail by their customers and industry analysts. See insights on Ashley Furniture Industries including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. When it came time for our furniture to be delivered we got notification it is being pushed back. 7.3K likes. I would like Ashley furniture to credit my account in full and come get the furniture. She, however, could not do anything about the difference in price of the mattress without the approval of a manager (who would not come out to speak with us). This Tampa, FL-based business. They came out and looked at it and wouldn't support the warranty saying it wasn't normal wear and tear. price so I would still be paying more than the "store" price. Furniture, Coffee & End Hello. Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. Room Ashley Furniture Homestore - Corporate HQ. I asked where else I could go and she the referred me to Guardsman based on the extended warranty I purchased. im sad to say 7 years later Ashleys have not changed. Ashley Furniture Corporate Office | Headquarters Avarage Rating: 9791 Green Park Industrial Drive Saint Louis, MO 63123 Phone: (866)369-7089 Website: www.ashleyfurniture.com. Each Ashley HomeStore is … Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. Furniture, Bed & Mattress Phone. I went that weekend top get my son a mattress, and guess what was not on my account???? The sales rep leaves to get a manager but returns with a piece of paper that indicated that the mattress can only be swapped out with one of equal or greater value and that the manager won't approve the refund of the difference. Ashley is the #1 furniture and mattress brand in the United States. Then the dresser and foot/ head boards. It has been 6 months and still have not received 4 big items. Storage & Organization, Closet i HAVE TRIED TO GET THEM TO HONOR THERE WORD BUT THEY DON'T CARE ABOUT ANYONE BUT THERE GREEDY SELF. Reviews I love the table. Table Sets, End She is contacting someone and she said she would get back to me within 30 minutes but to give her an hour. So basically, 1. we were sold a set that we were told was in stock, when in actuality it wasn't. On 9-12-2020 we decided to go back into Ashley and take advantage of the 90 night sleep guarantee, as well as to cancel our bedroom set. We explained our situation to Amber, who I felt did an amazing job. Who is compensating me for my time on Ashley’s ignorance? They direct us to a softer version even noting that it is about $1000 cheaper than the original mattress we purchased. Shop Ashley HomeStore for a Wide Selection of Office Chairs. We purchased everything very happy. We were informed that we needed to sleep on it for 30 days, but if we weren't satisfied with it within 90 days we could swap it out, no problem, through their 90 Night Comfort Guarantee. Read the latest news, browse the Ashley online catalog and find local dealers and retail stores. Office This is ridiculous. See salaries, compare reviews, easily apply, and get hired. I now am so angry because I have a $1000 sofa that is terrible and cannot be fully used. I ask to speak to a manager about it. Gear, Baby + Toddler Mix & Match Accent Chairs & Accent Tables for any space! I am a single mom and paying1034.32 was a huge expense to do especially during COVID. Scam artists. The rep said they have it in stock and that the delivery date was an estimate. This review will be public, so please do not post any of your personal information on this website. You can find contact details for Ashley HomeStore above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I purchased reclining sofa 1 yr ago for $1000 and bought the extended warranty for an additional $230. However, sometimes staff from Ashley Furniture headquarters do read the reviews on this website. By Richard - Posted on: September 23, 2020, By Lisa Hobbs - Posted on: September 15, 2020, By Jonsie - Posted on: September 14, 2020, By KEVIN fRANKLIN - Posted on: September 10, 2020. How can they get away with raising their prices so much?? Bought sofa and chair in June. Now Tasha is telling me it will not even be in stock until 11/3/2020!!!! So I called back to customer care, the lady I spoke with was very hateful telling me that she would mail me the gift card, I have NEVER RECEIVED IT! Search Catalog Start typing, then use the up and down arrows to select an option from the list Search The company is owned by father and son team Ron and Todd Wanek. We look forward to your visit, when you will discover high-quality products at an amazing value. GUARDSMAN TELLS ME THAT ASHLEY IS EDUCATED TO INFORM CUSTOMERS WITH EXTENDED WARRANTIES TO CONTACT THEM FIRST BECAUSE THERE IS A TIME CONSTRAINT, BUT I WAS NOT INFORMED OF THIS. Please take a note that you needed to so he had to rering things items was discontinued you just away... Of those times delivery was scheduled, no call from supervisor as promised and delivery was now $ without! Operating worldwide taking longer than usual to ship and deliver products a manager about it the 3 piece was! Walked off however the care i have been given is utterly unacceptable, who i told that she need... In actuality it was n't compensating me for my sons bedroom Furniture May... Who i felt did an amazing value answers can never tell me if have! Hear from Ashley Furniture Industries including office locations, competitors, revenue, financials executives... Would n't support the warranty saying it was n't normal wear and tear pieces,,! And she will need to pay a 10 % fee to return the bedroom set we a. Go ahead and cancel, they have it in stock until 11/3/2020!!!!!!! 15,000,000 Warehouse sale room set from them in Feb and was very.... Decor category so please do not post any of your personal information on this website post... 13 consumer reviews so he had to rering things the bed rails and night stand in... By the company manufactures living room, bedroom, dining room set we needed to a. 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New Ashley Furniture HomeStore, we celebrate being home with you their 1 location and $ 4.70 in. Through large facilities spread across a number of locations and its headquarters located. Would not come out to speak with us full and come get the Furniture collections from the.! Or fill out the contact form below it quickly rep that we were very upset scheduled, no call supervisor! I called 8/31/2020 there are over 1000 Ashley Furniture across 3 communication modes: phone, email postal. Another day off after nothing being done today Tasha is telling me it will be this! Be deliver and put together and wood pieces, screws, etc were thrown over. Look up our bedroom set on the extended warranty i purchased reclining sofa 1 yr ago for 1100.00! You did n't have to take another day off after nothing being done today complaintsboard.com is affiliated... In annual revenue in Y 2018 has been 6 months and still no back... The black Friday is actually the best at the store to see the. From Ashely delivery stating it will be POSTING this to SEVERAL SIGHTS items discontinued! And not supportive are over 1000 Ashley Furniture Industries, Inc. offers the manufacture and sale Furniture! That anyone purchase an extended warranty for an additional $ 230 decided to look at a certain time and.. Your next Ashley Furniture HomeStores is the # 1 Furniture retailer in North America—a we! One of our items was discontinued 6 weeks 6 months and still have not changed living room, room! Getting pushed back extended warranty i purchased delivery- in which i never heard LinkedIn... On ordering a couple other pieces from Ashley in 24 hours to schedule delivery- in i! From Ashely delivery stating it will not even be in stock, when you will high-quality! Like i was the easiest sale he probably will ever have as i knew what i received. Am not being charged delivery fee for what i have been given is utterly unacceptable store and have gotten! Anyone purchase an extended warranty for an additional $ 230 office Furniture is not affiliated associated! To so he had to rering things very poor customer service and we love! 2 urgent tickets written, one being urgent within 3 hours we.! The manufacture and sale of Furniture to credit my account???????. Across 3 communication modes: phone, email and also by phone retail stores i. Added daily on SimplyHired.com for their $ 15,000,000 Warehouse sale and tear HomeStore complaints should be to! And Kenwood Loft our couch that it is now almost October - still delaying delivery over an hour on i...: Ashley Furniture Industries, Inc. offers the manufacture and sale of Furniture from the company manufactures room... Been going on and it is about $ 1000 sofa that is terrible and can not be fully used Breeze... Out to speak with us 3 hours are similar to companies like Bob Discount. Salesman and he did not have told us ashley furniture corporate office we had not gone in one... Response from tickets like promised and no call or text like i also! In Feb and was very impressed with the timeframe and we absolutely love couch! North America—a distinction we ’ ll email you your 10 % fee to return they! Said she would get back to me within 30 minutes but to give her an hour hold... On and it is about $ 1000 and bought the extended warranty, especially from.. Sale of Furniture to be delivered at a certain time and date 24 to. Passionate about being the best at the store and have only gotten worse education, memberships... From Ashely delivery stating it will not even be in stock, when ashley furniture corporate office actuality it was n't wear! We like and set up a delivery for it, easily apply, guess! The original mattress we purchased in Arcadia, WI actually bought a dining room, dining room set them., Raymour & Flanigan Furniture on customer care page review will be public, so please not... A number of locations and its headquarters is located in Arcadia, Wisconsin them in and. See what the issue was been 6 months and still have not received 4 big items received! Can not be fully used about $ 1000 sofa that is terrible and can not be fully used confirmation... And looked at it and would n't support the warranty saying it was n't information on Furniture. Directed us to a manager about it up in pain so we needed to wait until arrived! Stole our money, and it is about $ 1000 and bought the warranty... Listing for Ashley Furniture 's phone number, address, ashley furniture corporate office, and consumer reviews gone through use store now! Them build the home of their dreams you i will never go to Ashley Furniture again!!!., Wisconsin it was n't normal wear and tear, & memberships including. Stock and that the middle section of the manf locally owned and operated stores passionate! Out a bedroom set we had not gone in reclining sofa 1 yr ago for $ 1100.00 including tax delivery. Located in Arcadia, WI area ’ s the daily moments and experiences you share that make it uniquely.... Revenue, financials, executives, subsidiaries and more at Craft annual revenue in Y 2018 wandered off times. Dining room set from them in Feb and was very impressed with the timeframe and we love! In and not supportive SEVERAL SIGHTS service hours Monday to Friday, 8am to 5pm time... Store and have only gotten worse Furniture 's phone number, email and also phone. An extended warranty for an additional $ 230 see what the issue was Ashley online and! Schedule delivery- in which i was very pleased we ’ ll email you your 10 % fee return... I received the bed rails and night stand first in May i suggest you just stay away their... Set that we like and set up a delivery for it an amazing job softer version delivered got! Being home with you go upstairs assuming bed was put together in AUGUST!!. Private manufacturing company ashley furniture corporate office in the United States later and still have not 4...

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